Testimonials

Nothing less than 5 star service.

My experiences with Neo property and in particular Michele are nothing less than 5 Star! Not only is she highly knowledgeable and professional when it comes to buying, selling or renting property she also develops long term relationships with her clients due superior customer service. That's why my first point of contact re property matters on the Gold Coast is Michele at Neo.

My experiences with Neo property and in particular Michele are nothing less than 5 Star!  Not only is she highly knowledgeable and professional when it comes to buying, selling or renting property she also develops long term relationships with her clients due superior customer service.  That’s why my first point of contact re property matters on the Gold Coast is Michele at Neo.


Ian & Debbie - Etna & Rapallo Street Isle Of Capri

Skilled in achieving the best outcome

We have used Michele as our property manager for over 4 years now and could not be happier with the service that she provides. Michele is skilled in achieving the best outcome for her clients whilst maintaining a positive relationship with tenants. This I believe is a reflection of her fair mindedness, vast industry knowledge and excellent communication. Nothing is ever a drama for Michele with all challenges managed with ease and a smile.

We have used Michele as our property manager for over 4 years now and could not be happier with the service that she provides.  Michele is skilled in achieving the best outcome for her clients whilst maintaining a positive relationship with tenants.  This I believe is a reflection of her fair mindedness, vast industry knowledge and excellent communication.  Nothing is ever a drama for Michele with all challenges managed with ease and a smile.


Sue & Chris - Tallai

Outstanding service!

We have “switched” the management of (4) of our Investment properties a few years ago to NEO PROPERTY. Since with NEO PROPERTY, we must say we are “sleeping better”. Management is highly professional. [...]

We have “switched” the management of (4) of our Investment properties a few years ago to NEO PROPERTY. Those properties were previously managed by one of those big real estate Companies. It ended at court with unpaid rents, damaged properties, significant loss of funds.


Since with NEO PROPERTY, we must say we are “sleeping better”.  Management is highly professional. (Inspection – prompt maintenance solutions – Rent collection – payments – selection of tenants, etc…)  We receive an outstanding service and warmly recommend NEO PROPERTY


Jean Pierre & Brigitte - Inner Circle Carrara

7 Years of unsurpassed management and administration

Michele Decroix from Neo Property has managed our property on the Gold Coast for the last 7 years and we have relied heavily on her to manage all aspects related to leasing and management. [...]

Michele Decroix from Neo Property has managed our property on the Gold Coast for the last 7 years and we have relied heavily on her to manage all aspects related to leasing and management. Having dealt with numerous property management companies prior to employing Michele’s services, we can honestly say that she is the best we have ever come across.


Michele’s attention to detail and thoroughness in all aspects related to administration and management is unsurpassed. Most importantly, she can be relied upon to secure the best tenants with the least amount of hassle to us. Michele’s results focussed approach comes with a smile and we have enjoyed her professional, yet, no hassle approach toward achieving cost effective and thorough management services.


We continue to appreciate her efforts in achieving a 100 percent occupancy rate on our property and would thoroughly recommend her and Neo Property as the best property management service available.


Mark & Tracey - Commodore Drive Paradise Waters

Cannot speak highly enough!

I’m a property owner who has had rental properties on the Gold Coast since 2007. During that time I have used a variety of local rental agents to manage my properties. In general my experiences were mediocre... This changed recently when I gave my management rights to Michele at Neo Property. [...]

I’m a property owner who has had rental properties on the Gold Coast since 2007. During that time I have used a variety of local rental agents to manage my properties. In general my experiences were mediocre, with the sense that once I had signed the paperwork, myself and my property were nothing more than a number on the books of the agent.


This changed recently when I gave my management rights to Michele at Neo Property. Michele takes a vested interest in both the needs of myself and my tenant but most importantly ensures that my property is looked after. I cannot speak highly enough of the professionalism, attention to detail and tireless efforts of Michele in looking after my investment property and would have no hesitation in both using her expertise on any future properties and recommending her to friends and family.


Ben - Gold Coast Highway Miami

Peace of mind and hassle free property management

Neo Property has been our managing agents since 2009 and in that time we have had a very short list of quality tenants. In the luxury market you desire tenants to match your property and remove the risk of property damage and loss of rent. [...]

Neo Property has been our managing agents since 2009 and in that time we have had a very short list of quality tenants.  In the luxury market you desire tenants to match your property and remove the risk of property damage and loss of rent.  To date our property has never been without 1 week of rent and we have never had a problem.


This is a testament to Michele at Neo Property and her hard work in finding the right clients, and doing the over the top due diligence to guarantee us peace of mind and of course hassle free property management. Always we have been happy with the balance of rental income and market expectations.


Mark & Tracey - Commodore Drive Paradise Waters

Pleasant experience and professional service

I am being very honest when I say that in all my years of renting, I have never experienced service similar to Neo Property from a Real Estate Agent. From Michele’s first contact with me, right through to be becoming a tenant, her service was personal and professional. [...]

I am being very honest when I say that in all my years of renting, I have never experienced service similar to Neo Property from a Real Estate Agent. From Michele’s first contact with me, right through to be becoming a tenant, her service was personal and professional.


Usually as a tenant, finding a new property is a soul destroying experience as you wait for the agent to contact you to notify you of the outcome. More often than not they don’t call you back at all. Michele however, was always prompt, courteous and respectful in all of her dealings with me. It was a pleasant experience finding our new home and I would recommend her to anyone needing a Real Estate Agent.


 


Tina - Gold Coast Highway Miami

Very professional, straightforward, honest

I have seen Michele selling in a number of situations over 17 years or so. I have always found her very professional, straightforward, honest and able to build solid relationships with whoever she is doing business. I trust Michele and would have no hesitation using her to sell property for me.

I have seen Michele selling in a number of situations over 17 years or so. I have always found her very professional, straightforward, honest and able to build solid relationships with whoever she is doing business. I trust Michele and would have no hesitation using her to sell property for me.


Mike Gregg : Private Investor

It wouldn't have been the same without him

Ian tested amongst our top 2% of negotiators. He was very skilful with his timing and ability to solve objections that prevent most people from moving forward with agreements. Ian played a major role in our work with the Indy and it wouldn’t have been the same without him.

Ian tested amongst our top 2% of negotiators. He was very skilful with his timing and ability to solve objections that prevent most people from moving forward with agreements. Ian played a major role in our work with the Indy and it wouldn’t have been the same without him.


Martin Ryan: CEO, Minor Planet (ex GM Lexmark Australia)

The highest level of customer service

Michele has earned the respect and admiration of her working colleagues and customers through a dedicated professional approach throughout her career. She maintains the highest level of customer service, delivers what she has promised and as a result always produces exceptional sales results. I highly recommend Michele and Neo Property.

Michele has earned the respect and admiration of her working colleagues and customers through a dedicated professional approach throughout her career. She maintains the highest level of customer service, delivers what she has promised and as a result always produces exceptional sales results. I highly recommend Michele and Neo Property.


Lorrie Finlay: General Manager Customer Operations, Commander Australia Ltd

A pleasure to work with

What can you say about a man who is the General Manager of Marketing and Sales for one of Australia’s BRW Top 500 Companies?. Ian has tenacity, persuasion, influence and integrity. He attracts successful people and circumstances and was a pleasure to work with.

What can you say about a man who is the General Manager of Marketing and Sales for one of Australia’s BRW Top 500 Companies?. Ian has tenacity, persuasion, influence and integrity. He attracts successful people and circumstances and was a pleasure to work with.


Jenny Wild: Group GM Marketing - GoTalk